The Don White Difference

Don White’s Timonium cares about our customers. As a leading Chrysler and Jeep dealer Baltimore, we want to help your newly purchased car stay in good shape for as long as possible. That’s why every purchase is covered by our Don White’s Difference. Think of this as an ongoing rebate on our excellent prices!

The Don White’s Difference

In a package estimated at $5,450 or more, the Don White’s Difference includes complimentary oil changes, tire rotations, and car washes over the lifetime of your car. This Difference package also includes lifetime engine guarantees and multi-point inspections. In addition to saving you money on car maintenance costs, it can save you big money by solving little problems before they can turn into costly mistakes. Again, these incentives last as long as you own the vehicle that you purchased from Don White’s. Best of all, this package is at no cost to you. It costs you nothing when you buy from us. It applies whether you buy a luxurious sedan, a sporty Jeep, a family SUV, a muscle car or a muscled pick-up truck from our extensive inventory.

Complimentary Oil Change

Our complimentary oil change can be just as fast as any drive-through oil change place, but we are much more focused on service. Our advanced technicians know the whole car not just the oil drip pan. Modern cars can alert you when the car needs an oil change. Don White’s takes this idea to the next level by offering complimentary oil changes to the customers who buy our cars, SUVs or trucks. You won’t find this at other car dealers Baltimore. Schedule your maintenance.

Complimentary Tire Rotation

Our complimentary tire rotation is also fast and more exacting than those performed at any drive-through place. Our technicians use their advanced skills to keep your tires fit and ready longer. Why do we need to rotate tires? Every 5,000 miles or so, you’ll find that your tire wear is becoming uneven. Uneven wear can lead to poor traction or a blow-out. Keeping your tires rotated, on the other hand, can extend the life of your tires. This is true whether you drive a mud-loving Jeep Wrangler or a beautiful Chrysler 300 sedan. At your Chrysler dealership Baltimore, our brands offer excellent tires, and we want them to last a long time for our customers.

Engine Protection and Multi-Point Inspection

For the lifetime of your vehicle, Don White’s Timonium will keep an eye on your engine and perform multi-point inspections. Our service shop is well-equipped for this job. We use cutting-edge repair equipment and diagnostic technology. Our technicians receive frequent training to keep up their skills. With years of experience, these service techs offer an eagle eye. We identify problems before those problems can turn into break-downs. We want to help your car last as long as possible. We feel it is our duty as a leading Chrysler dealer Baltimore. Other car dealerships Baltimore don’t offer these protections.

Complimentary Car Wash

Why spend $10 or more on a car wash? You can get car washes from Don White’s car dealership Baltimore. We know you want your car to look good, and we know that good-looking cars often last longer because salt and other corrosives have been regularly washed away.

The Rewards Program

Another aspect of the Don White’s Difference is our Rewards Program. When you buy a new or used car from us, you are enrolled in our Rewards Program. This lets you earn points each time you pay for maintenance or repairs. With the Difference on your side, why shop at other car dealerships Baltimore?

Our Service Department

At Don White’s Jeep and Chrysler dealer Baltimore, our service department is the backbone of our business because we believe that timely maintenance and good repairs ensure a long life for the cars of our customers. Our trained technicians not only have advanced technology, but they also know how to use it for precise analysis and repairs. Please program our number (410-934-0750), and let us know if you need maintenance or repairs. You can also schedule repairs online. When you bring your car for repairs, you can take advantage of our courtesy shuttle which will take you to light rail or other destinations within five miles of our dealership. If you are facing a major repair, we offer discounts on Enterprise on-site rentals.

The Variety Difference

Don White’s offers a natural variety of vehicles because we aren’t limited to one brand. As your Chrysler dealer Baltimore, we offer the upscale luxury of the Pacifica. As your Jeep dealer Baltimore, we offer the whole range of affordable street SUVs and exciting Trail-Rated off-roaders. Our Ram line-up includes the Ram 1500, which scored Motor Trend Truck of the Year in 2013 and 2014, and Ram commercial vehicles. Our Dodge line-up includes cars that have outscored the rest in JD Power studies, affordable SUVs that make families happy, and muscle cars that offer racy engines. You have more styles and choices in one place. See the inventory.

The Warranty Difference

Don White’s is always ready to help you with your warranty repairs. Don White’s is proud that Chrysler, Jeep, Dodge and Ram vehicles offer favorable warranties that include towing. Free roadside assistance lasts five years/100,000 miles. So, in addition to the Don White’s Difference, you can get help across the U.S.

When it comes to car dealerships Baltimore, there’s only one with the Don White’s Difference. Come see our line-up of exciting Jeeps, beautiful Chryslers, budget-smart Dodges, and super-tough Ram trucks. Our Difference can save you 5,450 or more over the life of your car.

DON WHITES TIMONIUM DIFFERENCE CUSTOMER REWARDS TERMS & CONDITIONS

Engine Guarantee:
Don White’s Timonium (“Company”) agrees to you, the original consumer who purchases a vehicle from company with less than 6 years and 80,000 miles on the unaltered odometer, that the engine parts (described below in the section “what is covered”) of the purchased vehicle are fee from defects in material and workmanship for an unlimited period of time and for unlimited mileage, while the purchased vehicle is owned by you, subject to the limitations and requirements herein set forth.  The maximum aggregate limit of engine coverage provided under the duration of this limited engine guarantee is $4,000 or the NADA Clean Book Value of the vehicle at the time of a claim, whichever is less.  In the event of the covered part of the engine is disclosed to Company’s satisfaction to be defective in material, workmanship or mechanical function and which is not covered by the original manufacturer’s warranty.  Company will, at its sole option, repair or replace the part covered by this guarantee.   This Guarantee is non-transferable and no cash or credit is available under the Guarantee except as provided herein.  This Guarantee does not apply if the defect is due to damage as a result of the causes set forth below in Section “What is not Covered”.  Any damage or loss covered by the original manufacturer’s warranty or the extended service contract will first be subject to such warranty.  You agree to help and cooperate with Company in the enforcement your rights under the original manufacturer’s warranty if applicable.  To the extent the original manufacturer’s does not apply or fully cover the damage or loss, it will be covered by the Guarantee.  You should consult the manufacturer’s warranty booklet for details regarding the original manufacturer’s warranty.

What is covered:
Engine: Engine head(s) and engine block if damaged by the failure of an internally lubricated part, all internally lubricated parts including pistons, pins and rings, connecting rods and bearings, crankshaft and main bearings; push rods, valve springs, guides, seats and lifters, rocker arms, shafts and bushings, timing gear, chain or tensioners and retainers, an timing cover, intake and exhaust manifolds; flywheel, balance shafts, harmonic balancer and retainer bolt; oil pan, oil pump and pressure relief valve, oil filter/adapter housing; fuel supply pump; vacuum pump; and fasteners and seals and gaskets for the components listed above.

Your Responsibilities:
ALL Repairs &Services must be performed at Don White’s Timonium in order to qualify for this Guarantee. Your vehicle must be served at the time or mileage intervals recommended by the vehicle’s manufacturer and dealership service menu.  All service must be performed within one month or 500 miles of the Manufacturer’s regularly recommended and schedules interval(s) based upon the odometer reading and date of the previous scheduled service.  You must have your vehicle serviced by Don White’s and our product provider.

What is not Covered:
Loss due to abuse, additions, alterations, misuse (including overload or over-revving), maintenance neglect, abuse, vandalism, abnormal operations or accidents, failure to timely change fluids or maintain proper fluid levels, any failure resulting from unauthorized modifications or repairs, any failure due to environmental conditions, overheating or freeze cracks, warped heads or cracks in head or block; failure of components or parts not furnished or otherwise authorized by Company; loss or failure due to bad fuel or foreign material or additives; loss or failure due to defects or damage caused by repair or maintenance performed at a location thatis not an authorized Company approved service facility; any defect or damage due to failure to provide reasonable and necessary maintenance, expense reimbursement to towing, lodging or substitute transportation or any other incidental expenses, reimbursement for loss of time, income or loss of use of vehicle are not covered; incidental, consequential, special or exemplary damages resulting from any alleged defect or malfunction; or any damage or less covered by the original manufacturer’s warranty or any extended service contract purchased.

This Guarantee does not apply to diesel; any turbo charged (other than the Dodge Dart), hybrid or supercharged engines.  This Guarantee does not apply to vehicles that are purchase for commercial use.  A vehicle is deemed to be “purchased for commercial use” if it’s owned by a business, it is part of a fleet of vehicles if it is used primarily in connection with the operation of a business.  Claim Procedure: In order to obtain service under this Limited Guarantee, call Company’s Service Department at 410-934-0750 to make arrangements for repairs.  You must tell the Service Manager at the time of call that you are a Limited Engine Guarantee holder.  The Company’s service manager will make arrangements for your vehicle to be evaluated for Guarantee coverage and any applicable service.  ALL Repairs must be performed at our Don White’s Timonium.

Oil Changes for Life ? Standard Oil Changes:
Don White’s Timonium will provide an oil change every 7,500 miles from the date of purchase.  Oil changes apply only up to a limit of six quarts.  For Vehicles requiring a Synthetic Oil Change by the manufacturer maintenance guidelines: Don White’s Timonium will provide an oil change every 7,500 miles from the date of purchase for 50% off the retail customer rate at time of service.

Diesel Oil Change by the manufacturer’s maintenance guidelines: Don White’s Timonium will provide an oil change every 7,500 miles from the date of purchase for 50% off the retail customer rate at time of service.

Tire Rotation for Life-Don White’s Timonium will provide a tire rotation every 5,000 from the date of purchase.  Vehicles with more than four tires excluded.

Car Washes for Life-Don White’s Timonium will provide a car wash in conjunction with a recommended service.

For the terms of the Platinum Program please see separate agreements.